Project Experience

The following is a list of my project experience grouped by skill. Use the links in the table of contents to jump to the skills that interest you. For detailed descriptions of each project, visit my LinkedIn profile.

Program Manager

NameDescriptionRoleIndustryClient
Solar Project Development SystemStandardized and automated the solar farm development process.Program ManagementElectric UtilityUtility-Scale Solar Farm Developer and Operator
Call Center System ConsolidationConsolidated call center systems following the merger of Duke Energy and Progress Energy.Program ManagementElectric UtilityLarge Electric Utility
Automated Service Order CommunicationsBuilt automated customer communications via phone and text related to starting and ending service.Product Owner, Program ManagementElectric UtilityLarge Electric Utility
Prepaid Advantage ProgramImplemented prepaid electric utility program in multiple states.Program ManagementElectric UtilityLarge Electric Utility
Usage AlertsImplemented a behavioral-based energy efficiency program to alert customers of their electric usage.Program ManagementElectric UtilityLarge Electric Utility
Outage AlertsImplemented proactive outage communications to electric utility customers.Product Owner, Program ManagementElectric UtilityLarge Electric Utility
Pick Your Due DateImplemented a program allowing electric utility customers to pick their meter read and billing dates.Program ManagementElectric UtilityLarge Electric Utility

Project Manager

NameDescriptionRoleIndustryClient
Transmission PMODesigned and implemented the Project Management Office (PMO) process for transmission operations.Project ManagementElectric UtilityTransmission Group of Large Electric Utility
Field Service Work Management SystemSelected an new field service work management system for a electric utility’s transmission group.Project ManagementElectric UtilityTransmission Group of Large Electric Utilit
Post-Merger Integration StrategyDeveloped a post-merger integration strategy for two international Tier 1 automotive suppliers.Project ManagementAutomotiveTier 1 Automotive Supplier
Treasury System ReplacementReplaced a company’s treasury system.Project ManagementElectric UtilityLarge Electric Utility
Financial System ReengineeringSupported various projects in a PMO focused on reengineering a firm’s financial systems.


Project ManagementElectric UtilityLarge Electric Utility
Sarbanes Oxley Program (SOX)Managed project for a big four accounting firm implementing first-year compliance with Sarbanes Oxley at a large electric utility.Project ManagementElectric UtilityBig Four Accounting Firm
National Distribution SystemCoordinated the construction of a state-of-the-art national distribution network.Project ManagementRetailOne of the Largest U.S. Retailers
Complete Sale of Shipping LineExpedited the sale of a $4B shipping line, and spun off two retained divisions.Project ManagementLogisticsClass I Freight Railroad
Order Management ReengineeringCustom developed a state-of-the-art order management system and consolidated global customer service functions.Project ManagementLogisticsLarge International Shipping Company

Mergers & Acquisitions

NameDescriptionRoleIndustryClient
Finance Post-Merger IntegrationPlanned the integration of the Finance functions following the merger of Duke Energy and Cinergy.M&A IntegrationElectric UtilityDuke Energy
Sale of $4B BusinessExpedited the sale of an ocean shipping line and formed two new subsidiaries from the retained assets.  The sale was completed, and the two new divisions were operational within 10 weeks.M&ALogisticsCSX
Automotive Post-Merger IntegrationConsolidated call center systems following the merger of Duke Energy and Progress Energy.  Project had an $11M budget and 200 participants.M&A IntegrationElectric UtilityDuke Energy
Automotive Parts AcquisitionLed the effort to develop the post-merger integration strategy following the acquisition of a Siemens automotive division by MAHLE.M&AutomotiveMAHLE

Salesforce Administrator

NameDescriptionRoleIndustryClient
Salesforce Project Management AppBuilt Project Lifecycle Pro, a project management application sold on the Salesforce AppExchange.Product Owner, DeveloperProfessional ServicesMyself
Solar Project Development SystemBuilt a proof of concept and implemented the first release of a solar project development tool built on Salesforce and Inspire Planner.Salesforce Administrator, Program ManagerElectric UtilityUtility-Scale Solar Farm Developer and Operator

Product Owner

NameDescriptionRoleIndustryClient
Salesforce Project Management AppBuilt Project Lifecycle Pro, a project management application sold on the Salesforce AppExchange.Product Owner, DevelopmentProfessional ServicesMyself
Automated Service Order CommunicationsBuilt automated customer communications via phone and text related to starting and ending service.Product Owner, Program ManagementElectric UtilityLarge Electric Utility
Outage AlertsImplemented proactive outage communications to electric utility customers.Product Owner, Program ManagementElectric UtilityLarge Electric Utility

Product Development

NameDescriptionRoleIndustryClient
Salesforce Project Management AppBuilt Project Lifecycle Pro, a project management application sold on the Salesforce AppExchange.Product Owner, DevelopmentProfessional ServicesMyself
Product Development ProcessDesigned and documented the product development process.Business Process Development, System Development, Process DesignSoftware DevelopmentLeading Password Management Provider
Exercise Equipment Product DevelopmentBuilt the first prototype of a highly-technical training machine for high-performance athletes.Chief Operating OfficerFitnessHigh Tech Startup
Construction Web PortalDesigned a service web portal for an electric utility’s construction customers.Business Case Development, System DevelopmentElectric UtilityLarge Electric Utility
Automated Service Order CommunicationsBuilt automated customer communications via phone and text related to starting and ending service.Product Owner, Program ManagementElectric UtilityLarge Electric Utility
Prepaid Advantage ProgramImplemented prepaid electric utility program in multiple states.Program ManagementElectric UtilityLarge Electric Utility
Usage AlertsImplemented a behavioral-based energy efficiency program to alert customers of their electric usage.Program ManagementElectric UtilityLarge Electric Utility
Outage AlertsImplemented proactive outage communications to electric utility customers.Product Owner, Program ManagementElectric UtilityLarge Electric Utility
Pick Your Due DateImplemented a program allowing electric utility customers to pick their meter read and billing dates.Program ManagementElectric UtilityLarge Electric Utility

Process Improvement

NameDescriptionRoleIndustryClient
Product Development ProcessDesigned and documented the product development process.Business Process Development, System Development, Process DesignSoftware DevelopmentLeading Password Management Provider
Solar Project Development SystemStandardized and automated the solar farm development process.Program ManagementElectric UtilityUtility-Scale Solar Farm Developer and Operator
Construction Web PortalDesigned a service web portal for an electric utility’s construction customers.Business Case Development, System DevelopmentElectric UtilityLarge Electric Utility
Automated Service Order CommunicationsBuilt automated customer communications via phone and text related to starting and ending service.Product Owner, Program ManagementElectric UtilityLarge Electric Utility
Financial System ReengineeringSupported various projects in a PMO focused on reengineering a firm’s financial systems.


Project ManagementElectric UtilityLarge Electric Utility
Wallboard LogisticsAnalyzed logistics improvement opportunities.Business Process ImprovementConstruction MaterialsNational Wallboard Manufacturer
Order Fulfillment AnalysisAnalyzed the order fulfillment process to identified improvement opportunities.Business Process ImprovementChemicalsMulti-National Chemical Manufacturer
Grocery Distribution OutsourcingAnalyzed a newly outsourced grocery distribution contract to improve service levels.Business Process ImprovementGrocery RetailOne of the Largest U.S. Retailers
National Distribution SystemCoordinated the construction of a state-of-the-art national distribution network.Project ManagementRetailOne of the Largest U.S. Retailers
Order Management ReengineeringCustom developed a state-of-the-art order management system and consolidated global customer service functions.Project ManagementLogisticsLarge International Shipping Company