Project Experience

The following is a list of my project experience grouped by skill. Use the links in the table of contents to jump to the skills that interest you. For detailed descriptions of each project, visit my LinkedIn profile.

Program Manager

NameDescriptionRoleIndustryClient
Solar Project Development SystemStandardized and automated the solar farm development process.Program ManagementElectric UtilityUtility-Scale Solar Farm Developer and Operator
Call Center System ConsolidationConsolidated call center systems following the merger of Duke Energy and Progress Energy.Program ManagementElectric UtilityDuke Energy
Automated Service Order CommunicationsBuilt automated customer communications via phone and text related to starting and ending service.Product Owner, Program ManagementElectric UtilityDuke Energy
Prepaid Advantage ProgramImplemented prepaid electric utility program in multiple states.Program ManagementElectric UtilityDuke Energy
Usage AlertsImplemented a behavioral-based energy efficiency program to alert customers of their electric usage.Program ManagementElectric UtilityDuke Energy
Outage AlertsImplemented proactive outage communications to electric utility customers.Product Owner, Program ManagementElectric UtilityDuke Energy
Pick Your Due DateImplemented a program allowing electric utility customers to pick their meter read and billing dates.Program ManagementElectric UtilityDuke Energy
Disconnect NoticesImplemented a program automating alerts to electric utility customers when they were scheduled for disconnection.Product Owner, Program ManagementElectric UtilityDuke Energy

Project Manager

NameDescriptionRoleIndustryClient
Transmission PMOImplemented the project management office (PMO) process for transmission operations IT projects.Project ManagementElectric UtilityDuke Energy
Field Service Work Management SystemSelected a new field service work management system for an electric utility’s transmission group.Project ManagementElectric UtilityDuke Energy
Post-Merger Integration StrategyDeveloped a post-merger integration strategy for two international Tier 1 automotive suppliers.Project ManagementAutomotiveMAHLE
Treasury System ReplacementReplaced a company’s treasury system.Project ManagementElectric UtilityDuke Energy
Financial System ReengineeringUpgraded the company’s financial systems through a centralized project management office (PMO).


Project ManagementElectric UtilityDuke Energy
Sarbanes Oxley Program (SOX)Implemented first-year Sarbanes Oxley compliance with at a Fortune 500 company.Project ManagementElectric UtilityErnst & Young/Duke Energy
National Distribution SystemConstructed of a state-of-the-art national distribution network.Project ManagementRetailKmart
Complete Sale of Shipping LineExpedited the sale of a $4B shipping line, and setting up two spun off divisions.Project ManagementLogisticsCSX/Maersk
Order Management ReengineeringDeveloped a state-of-the-art order management system and consolidated global customer service functions.Project ManagementLogisticsMaersk- SeaLand

Mergers & Acquisitions

NameDescriptionRoleIndustryClient
Finance Post-Merger IntegrationPlanned the integration of the Finance functions following the merger of Duke Energy and Cinergy.AnalystElectric UtilityDuke Energy
Sale of $4B BusinessExpedited the sale of a $4B shipping line, and setting up two spun off divisions.Program ManagerLogisticsCSX
Automotive Post-Merger IntegrationConsolidated call center systems following the merger of Duke Energy and Progress Energy.Program ManagerElectric UtilityDuke Energy
Automotive Post-Merger IntegrationLed the effort to develop the post-merger integration strategy following the acquisition of a Siemens automotive division by MAHLE.Project ManagerAutomotiveMAHLE

Salesforce Administrator

NameDescriptionRoleIndustryClient
Salesforce Project Management AppBuilt Project Lifecycle Pro, a project management application sold on the Salesforce AppExchange.Product Owner, DeveloperProfessional ServicesSpringman Consulting
Solar Project Development SystemBuilt a proof of concept and implemented the first release of a solar project development tool built on Salesforce and Inspire Planner.Salesforce Admin, Project ManagerElectric UtilityUtility-Scale Solar Farm Developer and Operator

Product Owner

NameDescriptionRoleIndustryClient
Salesforce Project Management AppBuilt Project Lifecycle Pro, a project management application sold on the Salesforce AppExchange.Product Owner, DevelopmentProfessional ServicesSpringman Consulting
Automated Service Order CommunicationsBuilt automated customer communications via phone and text related to starting and ending service.Product Owner, Program ManagementElectric UtilityDuke Energy
Outage AlertsImplemented proactive outage communications to electric utility customers.Product Owner, Program ManagementElectric UtilityDuke Energy

Product Development

NameDescriptionRoleIndustryClient
Salesforce Project Management AppBuilt Project Lifecycle Pro, a project management application sold on the Salesforce AppExchange.Product Owner, DevelopmentProfessional ServicesSpringman Consulting
Product Development ProcessDesigned and documented the product development process.Business Process Development, System Development, Process DesignSoftware DevelopmentLeading Password Management Provider
Exercise Equipment Product DevelopmentBuilt the first prototype of a highly-technical training machine for high-performance athletes.Chief Operating OfficerFitnessAris
Construction Web PortalDesigned a service web portal for an electric utility’s construction customers.Business Case Development, System DevelopmentElectric UtilityDuke Energy
Automated Service Order CommunicationsBuilt automated customer communications via phone and text related to starting and ending service.Product Owner, Program ManagementElectric UtilityDuke Energy
Prepaid Advantage ProgramImplemented prepaid electric utility program in multiple states.Program ManagementElectric UtilityDuke Energy
Usage AlertsImplemented a behavioral-based energy efficiency program to alert customers of their electric usage.Program ManagementElectric UtilityDuke Energy
Outage AlertsImplemented proactive outage communications to electric utility customers.Product Owner, Program ManagementElectric UtilityDuke Energy
Pick Your Due DateImplemented a program allowing electric utility customers to pick their meter read and billing dates.Program ManagementElectric UtilityDuke Energy

Process Improvement

NameDescriptionRoleIndustryClient
Product Development ProcessDesigned and documented the product development process.Business Process Development, System Development, Process DesignSoftware DevelopmentLeading Password Management Provider
Solar Project Development SystemStandardized and automated the solar farm development process.Program ManagementElectric UtilityUtility-Scale Solar Farm Developer and Operator
Construction Web PortalDesigned a service web portal for an electric utility’s construction customers.Business Case Development, System DevelopmentElectric UtilityDuke Energy
Automated Service Order CommunicationsBuilt automated customer communications related to starting and ending service.Product Owner, Program ManagementElectric UtilityDuke Energy
Financial System ReengineeringUpgraded the company’s financial systems through a centralized project management office (PMO).


Project ManagementElectric UtilityDuke Energy
Wallboard LogisticsAnalyzed logistics improvement opportunities.Business Process ImprovementConstruction MaterialsNational Gypsum
Order Fulfillment AnalysisAnalyzed the order fulfillment process to identify logistics and production planning improvement opportunities.Business Process ImprovementChemicalsCelanese Acetate
Grocery Distribution OutsourcingAnalyzed a newly outsourced grocery distribution process to improve service levels.Business Process ImprovementGrocery RetailKmart
National Distribution SystemCoordinated the construction of a state-of-the-art national distribution network.Project ManagementRetailKmart
Order Management ReengineeringCustom developed a state-of-the-art order management system and consolidated global customer service functions.Project ManagementLogisticsMaersk-SeaLand