Program Manager Service

As a freelance program manager, I can manage nearly any type of business improvement program from initial concept to implementation. I typically manage all aspects of the program including: process improvement, software development, software package implementation and change management.

How Am I Unique?

  • Build tangible solutions working side-by-side with team members. I don’t simply advise or delegate.
  • Work the entire project lifecycle: develop the initial business case, plan the project, analyze, design, build and deploy.
  • Jump into the fray and pick up dropped balls. I’ve worked almost every project role, and I can help out when a delayed task is threatening the critical path.
  • Work multiple roles. Program and project management roles are busiest during the beginning and end of a project. I will fill business analyst or testing roles when program/project management work is light in the middle of the project.
  • Thirty years of experience. There aren’t many people with my level of experience actually doing the work of program/project management. I still do it, because I actually love managing projects: building something out of nothing. And, as a freelancer, I don’t need to move up the management ladder.

Why a Freelance Program Manager vs. Big Consulting Firm?

I was an executive in one of the largest consulting firms in the world for seven years. They can do some great work, but I’ve also seen some magnificent disasters. Here are some reasons to consider a freelancer versus a big consulting firm.

  • Only Need One Consultant. A big consulting firm isn’t going to staff someone with my experience by themselves on a project. They are going to want to bring in an entire team, so the total revenues justify a dedicated senior manager.
  • Want to Staff Most of the Team with Employees. Big consulting firms want to sell projects with big teams, so they are going to want to use their own people where possible. They also aren’t in the business of training your people, because that is less billable hours for themselves. Sometimes big consulting firms are simply unwilling to manage client’s employees on the project because it is an added risk for them to meet their contractual obligations.
  • Don’t Want to Pay For Overhead. If you hire a big consulting firm, they are going to assign a partner to the account who will want to bill the project. The partner will not actually work on project deliverables. The partner will do ‘quality audits’ or other nonsense when in fact what they are doing is billing you while they try to sell you additional services.
  • Don’t Want a Sales Guy in Your House. A big consulting firm may take a small project to get their foot in the door so they can sell bigger projects. This is like having a used car salesman in your living room. I’m so busy on my projects that I can’t spend any time looking for the next project until the project is done.

Freelance Program Manager Skills

Here is a partial list of the skills I can bring to a program. Again, I’ve worked almost every role on a project over my career.

  • Program Management
  • Project Management
  • Scrum Master
  • Product Owner
  • Business Process Analysis
  • Process Design
  • Business Requirements Development
  • Business Case Development
  • Business Process Development
  • Root Cause Analysis
  • Test Execution
  • Change Management
  • Meeting Facilitation
  • Technical Analysis
  • Technical Solution Design
  • System Configuration
  • Salesforce Administration

Industry Experience

  • Electric Utility
  • Logistics
  • Manufacturing
  • Renewable Energy (Solar)
  • Retail
  • Software Development
  • Tech Startups
  • Professional Services

Related Info